Shipping Policy

Our Order Fulfillment Process

Orders placed on our site are fulfilled by franchisees located in various malls throughout the United States. Once an order is placed, we expect it to ship out one business day later barring any unforeseen issues. If your order is placed before 3pm in the time zone of the location filling the order, you can expect it to ship that same day or the next day at the latest. Your time zone and the time zone of the fulfillment location may be different but just remember if you order today, we expect it to ship out the by the next business day in most cases.

We do have orders shipping out from many locations so in the event you order does ship out a day later then expected, in most cases you will still receive your order on time.

The products you see online may not be available at your local Pro Image Sports store. It is best to check with your local store to see if they have what you want in stock.

After placing your order, you will have an option to opt-in to SMS tracking. Doing this will provide you with text message updates as your package makes its way to you.

Shipping Options

All of our packages are shipped using the United States Postal Service.

Priority Flat Rate Shipping

An $11.99 priority option offered by select stores. Delivery is 1-3 business days depending on how far you are from the location fulfilling order. The package will be sent using USPS Priority Mail. Please keep in mind not all franchise locations offer this shipping option, if they do, you will see it at checkout.

Standard Flat Rate Shipping

For all orders under $100 there is a $6.99 flat shipping rate option, delivery is 3-5 business days depending on how far you are from the location fulfilling order.

Priority Express Shipping

This method is shipped USPS Priority Mail Express. Depending how far you are from the location sending the item, delivery time can range from overnight to 2 business days. The price varies between $25-$45. It is the fastest option to get your order. Not all items will have this option available because it is up to the franchisee to offer this shipping method for items they sell.

International Shipping

We currently do not offer international shipping options. All orders must be shipped within the United States.