ORDERS OVER $100 SHIP FREE! See Holiday Shipping policy

Return Policy

Our hassle-free 30-Day Money-Back Guarantee is designed to give you peace of mind

Changed your mind? If you aren't delighted with your purchase, you can return a product within 30 days and we will happily refund the purchase price. 

It's easy to return a product:

  • To initiate a return, send an email to service@proimagesports.com with your contact information and order number.

  • We email you instructions for returning your product.

  • Ship your unused product, in its original packaging, to the address identified in our email.

  • Returns must be unused and not worn or washed. Tags and/or stickers need to be attached. Item cannot be dirty or soiled in any way, including pet hair and strong odors. Item cannot be returned if these conditions are not met. We will refuse the package and it will be sent back to you.

Please Note:

  • Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.

  • You are responsible for shipping the products back to us. We recommend using a trackable shipping method.

  • Individual products may be excluded from this guarantee. Check the product description before you place your order.

  • Items purchased online must be returned to the franchise that it was purchased from. Send an email to service@proimagesports.com to initiate a return.
  • Each store is an independently owned franchise and online orders cannot be returned in-store.


You can return most items within 30 days of delivery for a full refund, as noted below:

  • To initiate a return, send an email to service@proimagesports.com with your contact information and order number.

  • You can only initiate a return after an order has been marked as shipped.

  • The refund will be for the full value of the returned items, unless otherwise noted.

  • If you received free shipping on your order, the actual shipping cost will be reduced from your refund.
  • Shipping and handling fees will not be refunded.

  • Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 to 10 days of the date that the return is accepted by the fulfiller.

  • If a restocking fee will apply to returned items, the amount of the fee is displayed on the final checkout screen when you complete the order and is noted on the packing list included with the order.

  • If the return is due to defective products, inaccurate product descriptions, or an incorrect order, contact Pro Image Franchise, L.C. to initiate the return. In these cases, you may be compensated for the return shipping.



As soon as we receive and process your return, we will notify you via email. Your credit card should be credited within 10 business days of the time that you receive this email. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution's billing cycle.


A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please contact us for assistance.


If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call us immediately using the contact information included with the order.

Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you dispose of packaging material or attempt to return the merchandise without contacting us, you jeopardize our chances of making a claim, and you may not receive credit for the return.


We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.


Our international or US territory shipping destinations are identified at checkout. When you begin checkout, available shipping destinations can be selected from pull-down menus for region and country. If your desired destination is not included in the available selections, we cannot ship orders to it.


When you request that your order ships to an APO or FPO address, the package will ship SAM (Space Available Mail). SAM is no additional charge and will ship your package from the APO or FPO address via the next available boat.


All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.

Orders for products with inadvertent pricing errors may be canceled at the discretion of Pro Image Sports.

When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.


The following uses of the Platform are prohibited, and you agree not to do any of the following:

  • Use any robots, data mining or similar data gathering or extraction methods;
  • Violate or attempt to violate the security of the Platform
  • Purchase merchandise with the intent of reselling it.


If you have recently placed an order and need information about us or would like to change your order, there are a number of ways to contact us. Use the links to email or contact Pro Image Franchise, L.C. customer service using our contact page.


You agree to indemnify, defend, and hold harmless Pro Image Franchise, L.C., its affiliates, officers, directors, employees, consultants, and agents from any and all claims, liability (including product liability), damages, and/or costs (including, but not limited to, attorneys' fees) that arise from your use of any of Pro Image Franchise, L.C.’s services.


Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. Pro Image Franchise, L.C. reserves the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.

If your payment has already been processed for the purchase when your order is cancelled, Pro Image Franchise, L.C. will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.